globalroambuy.store

At globalroambuy.store, your satisfaction is our priority. We understand that sometimes you might need to return a product. This Refund Policy outlines the terms and conditions for returns and refunds.

1. Eligibility for Returns

To be eligible for a return, your item must meet the following criteria:

• The request must be made within 7 days of receiving the product.
• The item must be unused and in the same condition as received.
• The item must be in its original packaging with all tags and accessories included.
• You must provide the original invoice or proof of purchase.

2. Non-Returnable Items

Certain types of items cannot be returned due to hygiene or technical reasons:

• Perishable goods (such as food, flowers, or plants).
• Personal care items (such as beauty products or innerwear).
• Digital products, software licenses, or downloadable content.
• Customized or personalized items.
• Items marked as "Final Sale" or "Non-returnable" on the product page.

3. Return Process

To initiate a return, please follow these steps:

1. Contact our support team at support@globalroambuy.store with your order number and reason for return.
2. Wait for our team to review your request. We may ask for photos of the item.
3. Once approved, you will receive instructions on where to send the package.
4. Package the item securely and ship it back to us via a trackable shipping service.

4. Refund Timeline & Method

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original method of payment.
• Refunds typically take 5-10 business days to reflect in your account, depending on your bank or payment provider.
• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Exchanges

We only replace items if they are defective or damaged upon arrival. If you need to exchange it for the same item, send us an email at our support address. Depending on where you live, the time it may take for your exchanged product to reach you may vary.